Accounts Receivable Analyst

At bp, we provide an excellent working environment and employee benefits, including an open and inclusive culture, strong work-life balance, learning and development opportunities to support your career path, life and health insurance, medical care, and many other benefits.

About the role

bp is looking for an Accounts Receivable Analyst to support the delivery of accurate, timely and compliant Accounts Receivable operations.

In this role, you will manage customer accounts, support collection activities, resolve overdue balances and payment discrepancies, and help ensure bp’s credit risk exposure is effectively monitored and minimised.

This is a great opportunity for someone with strong experience in Accounts Receivable, collections, reconciliation and customer account management, who enjoys working in a structured finance environment and partnering with internal teams and customers.

What you will deliver

In this role, you will:

• Complete day-to-day Accounts Receivable and credit operations to support cash collection performance targets.

• Manage collection activities for due and overdue invoices.

• Allocate payments received on bp bank accounts and resolve payment discrepancies.

• Monitor overdue accounts and follow up where required.

• Support prepaid account management, daily account reconciliation, order tracking and payment verification.

• Review and resolve credit-held orders, order blocks and customer restrictions.

• Process returned funds, deductions, adjustments and exception transactions.

• Reconcile customer accounts and ensure supporting documentation is correctly filed.

• Monitor unapplied cash, unapplied receipts, credits, over-credit-limit accounts and AR aging balances.

• Support the timely resolution of customer queries and disputes.

• Obtain customer payment confirmations and provide input into cash flow forecasting.

• Ensure customer contractual obligations are correctly applied in relevant systems.

• Process and support the collection of non-fuel invoices across relevant business areas.

• Work closely with customers, sales teams and internal business partners to support timely collections and query resolution.

• Provide input to the Risk team to support credit risk and customer limit management.

• Support monthly, quarterly and year-end close activities.

• Prepare reporting and business insights, including overdue analysis, weekly credit commentary, payment performance data and monthly reports.

• Analyse complex customer issues, identify root causes and recommend appropriate solutions.

Operational improvement and compliance

You will also:

• Follow Standard Operating Procedures, SOX requirements and bp credit policies at all times.

• Identify process gaps and recommend improvements to increase productivity and service quality.

• Support the mapping and maintenance of end-to-end Accounts Receivable processes.

• Contribute to the maintenance of SOP documentation for Order-to-Cash and Accounts Receivable activities.

• Help drive continuous improvement, process simplification and compliance across AR and credit operations.

• Maintain strong professional relationships with internal partners, sales teams, customers and other business partners.

What you will need to be successful

We are looking for someone with:

• Matric qualification.

• Credit management qualification preferred.

• Relevant experience in Accounts Receivable, collections, credit management or a similar finance/customer account role.

• Experience dealing directly with customers.

• Strong reconciliation and credit management skills.

• Good communication and negotiation skills.

• Ability to work effectively as part of a team.

• Good attention to detail and ability to manage data accurately.

• Ability to work with deadlines, priorities and high-volume account activity.

• Strong customer service mindset.

• Experience using finance systems such as JDE and ISP would be an advantage.

• Good working knowledge of Microsoft Excel.

Key skills

• Accounts analysis and reconciliation.

• Accounts Receivable management.

• Credit management.

• Customer billing and invoicing.

• Customer collections.

• Customer queries and dispute resolution.

• Data management and control.

• Exception management.

• Financial transaction recording.

• Risk and compliance management.

• Customer service delivery.

Systems knowledge

Knowledge of the following would be beneficial:

• Microsoft Excel.

• JDE / JD Edwards.

• Accounts Receivable systems.

• Credit management and collections systems.

• Reporting tools.

Why join us?

We support our people to learn and grow in a diverse and challenging environment. We believe our team is strengthened by diversity, and we are committed to creating an inclusive environment where everyone is respected and treated fairly.

We understand that many aspects of our employees’ lives are meaningful, so we offer benefits that help your work fit with your life. These can include flexible working options, collaboration spaces in a modern office environment, and many other benefits.

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.