Academy Trainer

Job Advert Summary

Woolworths is seeking a passionate Systems Trainer based in Cape Town to join our dynamic team. In this role, you will deliver engaging systems training, enabling employees to confidently use business tools and platforms while supporting ongoing Learning & Development initiatives. The ideal candidate has strong systems expertise, confidence in facilitation, and a passion for helping others succeed. You will simplify complex concepts, drive learner engagement, and build capability across the business. Join a collaborative, innovative environment where you can grow your L&D skills and make a meaningful impact.

Minimum Requirements

• 10 years of experience in a retail environment (Essential)
• Competence in FBH Planning Systems, such as: Assort, Allocations, MP, PLM Planning etc. (Essential)
• Competence in either FBH Buying or Sourcing Systems (Desirable)
• Confidence to facilitate learning and the enthusiasm to develop into a well-rounded Learning & Development professional through on-the-job coaching and support.
• Excellent written and verbal communication skills
• Strong attention to detail
• Commercial understanding
• Effective time management
• Ability to work effectively and collaboratively as a member of a team
• Commitment to high performance, and an eagerness to take on feedback and develop themselves.
• Staying focused and motivated while prioritizing tasks, managing deadlines, and delivering results in a fast-paced setting.
• A creative mindset that embraces new ideas and approaches to drive improvements and solve problems.

Duties and Responsibilities

• Facilitate training sessions with new and existing FBH team members.
• Implement assessment process to measure competence of talent and effectiveness of training interventions.
• Partner with FBH leadership to identify knowledge gaps and provide input into training curriculum.
• Design and develop training material for traditional and digital platforms.
• Work with key functional experts in the development and enhancement of training material.
• Ensure availability and accessibility of all learning material to all trainees/learners.
• Identify refresher training requirements during user engagement.
• Work with the team to evaluate training programmes, and implement business improvement feedback on an ongoing basis.
• Compile data and reports for management purposes.
• Remain up to date on developments in workplace learning and the retail industry.